Frequently Asked Questions

What's a “texting credit”?

Each texting credit lets you send 1 text to 1 person. If you want to send 1 announcement or poll to 25 people all at once, that's 25 texting credits. Or you can send 1 message to just 1 person, and that's 1 credit. With our credit system, the power is yours!

What if I want to receive text messages from my students too?

Easy! We support that, too. Each text message you receive is 1 credit.

What happens if I run out of texting credits in a month?

No problem! We offer “credit packs” for purchase in all different sizes so you can keep going until the next month's credits arrive.

What if I want to send more than 1000 texts a month?

Get in touch with us using the contact form on the bottom right of your screen. We support schools with thousands of students, and we can get you set up with as many texts as you need!

What if I have questions that aren't covered here?

We're here for you. Use the contact form on the bottom right of our screen to email us.